Internet Service Provider providing Internet connectivity services to its customers
Poor quality of internet connectivity to foreign web sites led to increase a customer's complaints
Network cost increased by using IP connections from multiple ISPs to gain the adequate direct network routes
Trouble shooting became too time consuming
Introduced direct connection to NTT Com's Global IP Network
High speed connectivity and highly reliable network, Transit Service with direct communication routes
Employs excellent support and maintenance services by IP engineers 24x7x365
Industry-leading SLAs
High quality and high speed connectivity decreased the customer complaints and helped attract new customers
The upstream provider realized simplified network management, which reduced network and maintenance costs, and significantly shortened trouble shooting time
