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Product Solutions

e-commerce Site

Multinational retailer managing online shopping sites

Challenges

  • Losing sales opportunities due to e-commerce transaction failure caused by unstable network
  • The globally distributed customers demand a fast and stable web site response guaranteed around the clock
  • The Administrator of network maintenance is based in the United States : it is necessary to correspond in English

Solutions

Introduced high speed, high quality colocation transit service
  • High quality service provided in NTT Com's Data Center protects customer's server with high availability system
  • Maintenance support - 24 hours 365 days by data center staff
  • English-Japanese bilingual customer support center available
Product Solution: e-commerce Site

Measured Successes

  • Solved transaction failure problem and increased on-line purchase rate (conversion rate)
  • Enhanced web site access speed globally, resulting in new customers
  • Bilingual customer support makes for smoother communication between the network administrator and NTT Com's engineers
Transit Service
Internet Service Provider
Internet Telephone Carrier
Colocation Transit Service
Web Portal Site
e-commerce Site
IPv6 Service
IPv6 Connectivity Provider
IPv6 Product Development
Smart Content Delivery (CDN)
Web Site Product Release
Online Software Distribution
Video and Music Content Portal
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