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Internet Telephone Carrier (VoIP Provider)
Telecommunications company offering voice service over the IP network
Suffered from network latency; provided poor quality voice service
Significant time and money needed for maintaining service quality
Introduced the global IP network as an internet telephony network backbone
Gained abundant direct routs to not only domestic IP network, but also major overseas IP networks
Protected by Industry-leading SLAs, including Jitter SLA
Employs excellent support and maintenance services by IP engineers 24x7x365
Improvement of the quality of VoIP calls for overseas & increased the number of new customers
Highly reliable network provided excellent voice service and enhanced customer retention rate
Reduced trouble shooting workload and time spent responding to complaints, enabling IT staff to focus on their core business
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